Help

Support

Bruner is built by Storm Force LLC. Email us and a person will read it — we usually reply within two business days.

Contact us

For anything at all — a bug, a question, billing, or feedback: support@withbruner.com.

It helps if you include the email address on your account and, for a problem with a specific lesson or answer, roughly when it happened.

Report an AI response

Bruner is an AI tutor, and it can be wrong. In a chat, tap the thumbs-down under the response and choose Report it if what you got back is inappropriate, unsafe, or seriously misleading — that sends us the message alongside your reason, which is far more useful than a description. On flashcards and review exercises, the report control is still shown directly on the card. If you can't reach the app, email support@withbruner.com.

Billing and subscriptions

Subscriptions purchased on the web are handled by our Merchant of Record, identified at checkout — your receipt comes from them and links to your order. Subscriptions purchased through the App Store or Google Play are managed in your store account, and only the store can cancel or refund those. For anything else, email support@withbruner.com.

Your data and privacy

You can download or delete your data yourself in the app, under Account & data. If you can't sign in, see deleting your account and data, or email privacy@withbruner.com. Our Privacy Policy explains what we collect and who processes it.

Security

To report a vulnerability or a suspected account compromise, email security@withbruner.com. Please don't include exploit details in a public forum before we've had a chance to respond.

Terms

Your use of Bruner is governed by our Terms of Service and Acceptable Use Policy.

Storm Force LLC, 440 North Barranca Avenue #3979, Covina, California, 91723, United States of America